Why SERVPRO

9/20/2021 (Permalink)

When you are considering hiring a new company to come into the confides of your home it can be very stressful. You are trusting people in your space, with your family, to fix your home you have worked very hard to buy. This Blog will explain what makes our SERVPRO, SERVPRO of Gig Harbor/N. Tacoma the company you should trust with your most valuable possession, your home.

As a SERVPRO employee I can be very honest about my review of SERVPRO of Gig Harbor/N. Tacoma. Since day one of working for the Betcher family I have felt at home. Although the environment can be very stressful in a mitigation office, the Betchers always care enough to ask how my day is going. Along with the support that they give my family all year round, the Betchers always come together during the summer and host a summer BBQ for their employees, and at the end of the year with an amazing Christmas Party for their employees and their spouses. The Betchers believe in promoting in house, and there are always incentives to be given to those who deserve it.

Our SERVPRO treats each client more like family than just another paycheck. We understand that the damage to your home is more than a job site, but it is your home. This is where your kids grew up, or maybe its where you held your first Halloween party, either way this is your home and we will treat it with the care it deserves. We are constantly evolving and changing our methods to make our work for efficient and less intrusive to your home.

SERVPRO of Gig Harbor/N. Tacoma takes pride in the training and certifications that we receive. We send all of our Water Restoration Technicians to get certified by the IICRC. The IICRC sets the standards for the restoration, mitigation, and cleaning industry. Come on into our office and you will be warmly welcomed by our front desk, and on the wall to the left you can see a plethora of awards, and certifications we display with pride. Another thing that SERVPRO of Gig Harbor/N. Tacoma takes great pride in is our community involvement. We continue to grow in our community every year. We have been avid supporters of our local community events; Relay for Life, Swing for a Soldier, Maritime Festival, etc.

Being a part of a great team like SERVPRO of Gig Harbor/N. Tacoma has given me a sense of pride that I have never felt before. We are constantly promoting change to help us become a better company.

Have a question about something negative you may have heard? Give us a call, and we will put you in touch with the project manager and they can explain how we handled the issue in a timely manner. Although we wish we were perfect, we realize that mistakes can be made, the difference with SERVPRO of Gig Harbor/N. Tacoma is that we will address the issue and figure out what we need to do to make things right. You can reach me at 253-851-6711 and ask for Stephany